Running a community is about people - not spreadsheets, DMs, or digging through old attendance lists.
That’s why we built the Member Management Dashboard: a single, powerful place to understand, support, and grow every member, attendee, and customer in your community - whether you’re running a gym, studio, club, or event-led experience.
This is one of our most intentional builds yet.
Why This Matters
As your community grows, complexity grows with it.
Members turn into regulars. Regulars become superfans. One-time attendees become long-term members. And suddenly, important questions are harder to answer:
Who is this person?
What have they attended?
What have they purchased?
Are they active, paused, or drifting away?
The Member Management Dashboard brings clarity back - so you can move fast, support people better, and build stronger relationships at scale.
What You Can Do Now
🔍 Find Anyone, Instantly
Search your entire community by name, email, or phone.
One click from lookup to a full profile
Works across members, event attendees, drop-ins, and community followers
Filtered views to see who’s already an active member and who’s still a potential lead - like event attendees or drop-ins. From the same page, you can follow up with quick access to SMS or email and turn interest into commitment.
📋 See Your Community, Clearly
A clean, filterable member list designed for real, day-to-day workflows.
Profile photo, name, and participation type
Status at a glance: Active, Paused, Expired, Canceled
Next billing date (when applicable)
Join date and remaining visits for limited memberships or packs
Export to CSV when you need it
Everything is structured so you can understand your community in seconds, not minutes.
👤 Go Deep on Any Member
Every person in your community has a complete, 360° profile.
Last visit or attendance - a great signal for upsell opportunities, like converting frequent drop-ins into memberships or packs
Full visit and attendance history
Purchases and billing across memberships, class packs, tickets, and penalties
Membership details and usage limits & edit options
Waivers, emergency contacts, intake forms, and internal notes
Quick actions: email, SMS directly from the profile pages, and see the history of all historical messaging this member received.
You’ll also see all the intake information they shared when joining - from emergency contacts to injuries or custom questions you collect - so you can support them thoughtfully and confidently.
Everything you need to help someone, without jumping between tools.
🔄 Manage Memberships Without the Back-and-Forth
Handle common requests cleanly and confidently.
Pause or reactivate memberships
Edit contact information and account details
Clear visual states so you know when action is needed
Less friction for you. A smoother experience for your members.
📁 Drill Down When It Matters
Zoom into the details without losing context.
Searchable visit, purchase, and waiver tables
CSV exports for reporting and operations
Side drawers for invoices, tickets, purchases, and waiver details
Details when you need them. Speed when you don’t.
Built for How Communities Actually Run
This dashboard is built to support real-world operations across:
Gyms managing memberships and daily check-ins
Studios running classes, packs, and recurring programs
Clubs building consistent, engaged communities
Event hosts running ticketed events, series, and festivals
Hybrid operators doing all of the above
If you’re managing people across experiences, this dashboard helps you do it with clarity and confidence.
Where to Find It
Head to Host Dashboard → Community to start exploring.
Why This Matters for Your Business
This release represents a meaningful step forward in how hosts operate on Sweatpals.
By bringing member data, activity, communication, and key actions into a single, centralized dashboard, hosts can now:
Support members faster and with greater accuracy
Identify engagement patterns and follow up with intention
Reduce operational friction as communities grow
Maintain a more consistent, professional experience across teams
The Member Management Dashboard is designed to scale with your community - helping you stay organized, responsive, and in control as your business evolves.
More clarity. More confidence. More growth. Check out your Member Management Dashboard now.